GEICO Reviews and Ratings from Insurance Customers

Customer Reviews for GEICO Auto Repair Xpress®

GEICO's Motorcar Repair Xpress (ARX) programme is fast and convenient; our goal is to have you back on the road with a high-quality repair as rapidly as possible. You can drop off your car at a user-friendly ARX shop and set up a rental car if yous have rental car coverage.

Average Customer Rating: iv.6 out of 5 stars

iv.6 / five (ane,643 Reviews)

93% of reviewers would recommend GEICO insurance to a friend.

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GEICO Reviews for Machine Repair Xpress®

5 out of v star rating

Mazda 3

Past RunningRebel on November 02, 2009 policyholder claim

overall a very good experience. other than finding the store which was behind a automobile dealership off of another route from the admission road, it was actually skillful. I thought they could have fixed the car a little quicker, only it was washed correct. Afterward we got the car back, nosotros noticed something that was peculiar, and since the car was fixed nosotros went back merely to find out that there was tape left on the car trim from the paint job. Thought it was rather funny. Great task though. looked like new over again :)
  • Gender: M Historic period: 25-34
  • Years insured with GEICO: 2 years
  • Pros: shut past, quick to help, kept in affect.
  • Cons: took a few days to get the car dorsum. picayune hard to find the shop

Claim Service Rating: 100%

Value/Fairness Rating: 100%

Customer Service Rating: 100%

v out of v star rating

First-class Service

By Sjonca on Oct 28, 2009 policyholder claim

The GEICO Express Service was just that, Fast and Complete. My car was in and out in a thing of days. Having the rental car visitor onsite simplified the whole matter.
  • Gender: K Historic period: 35-44
  • Years insured with GEICO: one year
  • Pros: Fast, convenient, and courteous!

Claim Service Rating: 100%

Value/Fairness Rating: 100%

Customer Service Rating: 100%

5 out of five star rating

skillful experience

By Republic of ireland on October 26, 2009 policyholder

Everything went smoothl, kept me up to date, repairs were fine, customer service was adept.
  • Gender: F Age: 55andOver
  • Years insured with GEICO: one year
  • Pros: over all practiced experience
  • Cons: none

Claim Service Rating: 100%

Value/Fairness Rating: 100%

Client Service Rating: 100%

v out of 5 star rating

Outstanding Insurance Company

By Jake777 on October 25, 2009 policyholder claim

I switched to Geico nigh a year ago when my old insurance visitor raised my rates (once again). I had been with my one-time visitor for 20 years and when I asked them if they could beat Geico's policy charge per unit they said no, infact they could not come close. Then I fabricated the switch!! This past August My motorcar was hit while parked in a public parking lot. When I contacted Geico they immediately told me everying I needed to practice and permit me know nigh their Car Repair Express Service. The ARX service was exactly what I needed and I had my car back in less than a week. They led me through every step of the process and I ever felt at peace and confident that I had an insurance company who cared near me and my family. I recommend Geico to everyone. After this corking experience I even swithced my Home Owners policy to Geico too.
  • Gender: M Historic period: 35-44
  • Years insured with GEICO: one year
  • Pros: Salvage money and receive fantabulous service
  • Cons: none

Merits Service Rating: 100%

Value/Fairness Rating: 100%

Client Service Rating: 100%

5 out of five star rating

Great Customer Service

By vima6 on October 24, 2009 policyholder claim

I a very pleased with Geico's service. I recently had a claim and it was and nonetheless is beingness handled with care. My merits support person is professsional and very much on acme of the situation. I would recommend this company to family unit and friends.
  • Gender: F Historic period: 45-54
  • Years insured with GEICO: 4 years
  • Pros: Ease of Website
  • Cons: I practise not have whatever cons. I am satisfied

Merits Service Rating: 100%

Value/Fairness Rating: 100%

Client Service Rating: 100%

Satisfied Geico Customer

5 out of five star rating

Sonata Left Front Repair

By 03SonataOwner on October 24, 2009 policyholder claim

Claim service: Repair estimate and Used Motorcar Value was washed well. Notwithstanding, the Repair Gauge failed to include two minor parts that needed replacement - the Trunk Store replaced those parts without any actress price.
  • Gender: Thousand Age: 35-44
  • Years insured with GEICO: 6-9 years
  • Pros: Torso Repair washed well and within reasonable time.

Value/Fairness Rating: 100%

Customer Service Rating: 100%

five out of v star rating

No Complaints!

By LadyVEE on October 23, 2009 policyholder claim

Equally always, I have no complaints with the service I received with my GEICO Auto Repair Express Service. Unfortunately, this hasn't been my first experience using the service just what I expected was exactly what I received - Outstanding Customer Service and Satisfaction Guaranteed! What more tin I say? GEICO delivers every time and no ane can replace the value, product, and services GEICO provides.
  • Gender: F Age: 45-54
  • Years insured with GEICO: 10-14 years

Claim Service Rating: 100%

Value/Fairness Rating: 100%

Customer Service Rating: 100%

v out of 5 star rating

Geico Is A Blessing

By on October 22, 2009 policyholder merits

Unfortunately living in a big city similar NY, you can find yourself avoiding accidents on a daily basis. Each time that my car was involved in an accident, whether someone was in the car or non, Geico fabricated sure that I was taken intendance of. In fact, in those cases where the other driver was at fault and he was non a Geico customer, they fifty-fifty got my deductible back for me. I take taken my car to the same place each time because of the great work that they do, in addition to having a car rental on the bounds. They do their best to get your auto back to you equally soon as they can, minimizing the amount of actress money yous have to pay for the rental. I am truly pleased with Geico, and I take no plans on changing insurance companies, unless another visitor offers me a significant lower amount for insurance, and the same benefits that Geico offers me as a member of the Geico Family.
  • Gender: Thou
  • Years insured with GEICO: 10-xiv years
  • Pros: They really leave of their fashion for you!
  • Cons: Admittedly none at thsi point

Claim Service Rating: 100%

Value/Fairness Rating: 100%

Client Service Rating: 100%

v out of five star rating

Car Wrecked

By clgmum on October 21, 2009 policyholder claim

A 10-pt deer buck hit the front finish of our machine and did some all-encompassing damage to the front end. I called GEICO late on a Saturday evening, and the claims rep was wonderful. She set up an appt for me to accept the repairs done on Monday and at a time convenient to me. GEICO has a rep on the premises of the repair shop. I can't say enough nice things well-nigh the GEICO rep at the repair store. He kept us abreast of the repairs every footstep of the style. We had an consequence about a month later regarding a repair the shop did so we took information technology back, and GEICO got it fixed right then. I have nothing just praise for GEICO. We've been with them for over 25 years and I've never had a complaint.
  • Gender: F Age: 45-54
  • Years insured with GEICO: fifteen years or more than
  • Pros: GEICO Customer Service

Claim Service Rating: 100%

Value/Fairness Rating: 100%

Client Service Rating: 100%

5 out of v star rating

Quality!

By aspokee72 on October 21, 2009 policyholder claim

Advice was swell, hands accessible, and I always knew they were at that place working on the situation.
  • Gender: M Historic period: 35-44
  • Years insured with GEICO: half dozen-9 years

Claim Service Rating: 100%

Value/Fairness Rating: 100%

Customer Service Rating: 100%